An Action-Oriented Engagement Strategy Reached Frontline Employees Worldwide

In this 20-minute interview, City Electric Supply (CES) shares how they leverage frontline employee ideas worldwide to increase engagement and business performance.

CES initiated their new engagement strategy and it helped them:

  • Reduce new hire turnover by 50%
  • Promote transparency across the organization
  • Remove misunderstandings between frontline employees and senior leaders
  • Address contextualized needs of their workforce
  • Access employee ideas that offer resolutions to organization-wide issues