Freddie Mac has a long and robust history of conducting traditional employee surveys aimed at assessing engagement. While the program has had a positive impact, it became clear that a fresh start could lead to even more improvement as the company continues its culture change journey. In particular, issues such as solutioning for the future as opposed to evaluating the past, being in a position to move more swiftly toward action, and being more transparent with feedback were all considered as the company redesigned its employee listening strategy.
Re-Wiring your Organization for Speed and Agility with Employee Voice
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