High-performance and positive company cultures are not conflicting or opposite forces, though they sometimes feel this way to people leaders. The concept of employee voice unites the two and is gaining traction across every industry including agencies within the United States government.
Russell Robinson discusses his journey with Employee Voice, from his initial skepticism to his current adoption at the Department of Health and Human Services. Russell explores Employee Voice as both an administrator at DHHS, and an adjunct professor at the University of Louisville. He explains tell-tale indicators of worsening engagement and the antidote that allows for authentic dialogue.